Pet peeves

cccmouse · Post by **cccmouse** » Mar Wed 26, 2008 10:55 am

People who stop to have a family meeting in the middle of the walkway and people who run into the back of your feet with their strollers.

JWG · Post by **JWG** » Mar Wed 26, 2008 1:46 pm

Entitlement - Guests who think they're owed the world because they decided to go to Disney. I differentiate between high expectations and entitlement. High expectations include a well kept room when you arrive and being upset if you check into a room that wasn't cleaned or if huge amounts of mold a "living" in the bathroom (yes, its happened to me). Entitlement includes going on a tirade because you're not able to check into your room early.

"Contradictory Entitlists" --making that up-- Those who feel entitled and are contradictory to themselves in doing so. Example - Above guest is upset because they don't get early check-in (usually at peak times like Christmas) and then is upset when the DO get to check-in early becasue their room was cleaned in a rush and not to their standards.

Other Guests - 9 times out of 10, not meaning to be disrespectulf, my pet peeve or complaint is the result of another guest's actions, reactions or unreasonable expectation.

I guess I'm saying I want the place to myself

Lion Sleeps Tonight · Post by **Lion Sleeps Tonight** » Mar Wed 26, 2008 5:04 pm

JWG wrote:Entitlement - Guests who think they're owed the world because they decided to go to Disney. I differentiate between high expectations and entitlement. High expectations include a well kept room when you arrive and being upset if you check into a room that wasn't cleaned or if huge amounts of mold a "living" in the bathroom (yes, its happened to me). Entitlement includes going on a tirade because you're not able to check into your room early.

This one most definitely. There are times when Disney goes above and beyond for families (like Family of the Day) with newly-weds, birthdays, anniversaries, first-time visits and other special events- and that's where the magic lies.

But when a guest starts demanding that all these things happen to them, because it simply is Disney, then the magic is already ruined. I understand that you can request things, but do it in a nice and polite way, don't demand that all these things be given to you.

I've heard CMs complain that guests won't even appreciate the special character autographed cards with pictures, and leave them on the floor of the room after check-out.

DisBeamer · Post by **DisBeamer** » Mar Wed 26, 2008 7:53 pm

JWG wrote:Entitlement - Guests who think they're owed the world because they decided to go to Disney. I differentiate between high expectations and entitlement. High expectations include a well kept room when you arrive and being upset if you check into a room that wasn't cleaned or if huge amounts of mold a "living" in the bathroom (yes, its happened to me). Entitlement includes going on a tirade because you're not able to check into your room early.

This links into one that really bothered me last December. There were what seemed to me to be a lot of people pitching fits because people in ECVs/wheelchairs were being loaded on the buses first. Leaving Epcot after extra magic hours (so yes, it was late, and there was a long, long line at the bus), this woman at the front of the line threw an absolute tantrum because someone in a wheelchair was loaded before her and her little darlings (who looked to be about ... 7 and 10?). She kept screeching about having to stand there 20 minutes only to have the bus driver close the door in their faces to load the person in the wheelchair. I was sorely tempted to point out at least she had the -option- to stand there 20 minutes, unlike the guy with no legs in the chair. It was really appalling, and unfortunately she was not the only person I saw doing this that trip (though she was by far the worst).

JWG wrote:I've heard CMs complain that guests won't even appreciate the special character autographed cards with pictures, and leave them on the floor of the room after check-out.

I realize the cards aren't all that big a deal, but something about that is profoundly sad to me.

Lion Sleeps Tonight · Post by **Lion Sleeps Tonight** » Mar Wed 26, 2008 9:17 pm

DisBeamer wrote:
JWG wrote:Entitlement - Guests who think they're owed the world because they decided to go to Disney. I differentiate between high expectations and entitlement. High expectations include a well kept room when you arrive and being upset if you check into a room that wasn't cleaned or if huge amounts of mold a "living" in the bathroom (yes, its happened to me). Entitlement includes going on a tirade because you're not able to check into your room early.
This links into one that really bothered me last December. There were what seemed to me to be a lot of people pitching fits because people in ECVs/wheelchairs were being loaded on the buses first. Leaving Epcot after extra magic hours (so yes, it was late, and there was a long, long line at the bus), this woman at the front of the line threw an absolute tantrum because someone in a wheelchair was loaded before her and her little darlings (who looked to be about ... 7 and 10?). She kept screeching about having to stand there 20 minutes only to have the bus driver close the door in their faces to load the person in the wheelchair. I was sorely tempted to point out at least she had the -option- to stand there 20 minutes, unlike the guy with no legs in the chair. It was really appalling, and unfortunately she was not the only person I saw doing this that trip (though she was by far the worst).

JWG wrote:I've heard CMs complain that guests won't even appreciate the special character autographed cards with pictures, and leave them on the floor of the room after check-out.
I realize the cards aren't all that big a deal, but something about that is profoundly sad to me.

The cards have pictures of the characters and are autographed by them, and along with those, there is a small wrapped package and balloons attached.

The reason why guests with ECVs/wheelchairs are loaded first is because of safety reasons. The driver closes the door so he/she can load and situate the person safely without other guests in the way. It is more than likely that the person in the ECV can't maneuver easily in a tight space, so safety for him or her and other guests is an issue.

I saw one kid complain to the bus driver and other CMs while he loaded an ECV. He complained that it was too cold and just wanted to get inside. It was late January, and he was in a t-shirt while everyone else was dressed accordingly. I know it's Florida, but come on now.

DisBeamer · Post by **DisBeamer** » Mar Wed 26, 2008 9:40 pm

Lion Sleeps Tonight wrote:The cards have pictures of the characters and are autographed by them, and along with those, there is a small wrapped package and balloons attached.

Yeah, I actually got one of those for my birthday one time (though there was no package attached). It was from Minnie, with the autographed picture in a Wilderness Lodge card. I definitely didn't leave it behind though I suppose I can see why some people might (I almost never throw out greeting cards at all, really).

The reason why guests with ECVs/wheelchairs are loaded first is because of safety reasons. The driver closes the door so he/she can load and situate the person safely without other guests in the way. It is more than likely that the person in the ECV can't maneuver easily in a tight space, so safety for him or her and other guests is an issue.

Oh, I'm aware of that, and the driver and, eventually, one of the 'bus dispatch' people were trying to explain it to that woman, but she was having none of it; they were obviously doing it just to irritate her as far as she was concerned. None of the people who wanted to complain about the wait seemed the least bit interested in the reason (not that that's surprising, considering how they were behaving - didn't seem like 'listerners' to me).

pkbabygirl · Post by **pkbabygirl** » May Thu 22, 2008 12:51 pm

I absolutely hate running from strollers and wheelchairs. I also hate it when people let their kids run wild.

Smoking in line is my biggest all time pet peeve. I know it is not allowed now, but back in the day I can remember standing at child height with someone's burning cigarette in my face. I spent a lot of time with my mom's hand protecting my face.

figment34786 · Post by **figment34786** » May Fri 23, 2008 7:15 am

Absolutely all of the above. But the biggest problem is that I can't STAND the flash photography.

bluebayougirl · Post by **bluebayougirl** » Jun Tue 03, 2008 5:21 pm

I have two pet peeves in the parks
first - flash photography (what is up with these people)
second - Why do people find it so difficult to walk twenty feet and throw away their trash? I hate litterbugs!!

- blue

rodders · Post by **rodders** » Jun Wed 04, 2008 4:55 am

I have to agree with all of the above and add one more. I hate collecting my food from counter service vendors and then having a 10 minute search for seating owing to many of people already seated with no food. It's just one of those things that you have to live with in busy places but it still gets my goat.
I have had the following happen to me on several occasions, I am returning from the counter and heading to an empty table, a parent spots me and then instruct their kids to run to the table like it's a game. It wouldn't be so bad but we usually have our meal eaten before their food has even been ordered

SWHorn · Post by **SWHorn** » Jun Wed 04, 2008 1:27 pm

rodders wrote:I have had the following happen to me on several occasions, I am returning from the counter and heading to an empty table, a parent spots me and then instruct their kids to run to the table like it's a game.

People are amazing.

Croaker · Post by **Croaker** » Jun Wed 04, 2008 4:50 pm

hey...just cause our kids are faster than you carrying a tray doesn't mean we should miss out on sitting and enjoying our food!

spodie · Post by **spodie** » Jun Wed 04, 2008 9:55 pm

I absolutely HATE it when people get super close to you in lines - you being 5 inches closer is not going to make the line move any faster!
We were waiting to see IllumiNations one night and this foreign couple (who didn't have the same views on deoderant as us) decided to stand within a foot of us, even though there was plenty of room behind them. People like that just creep me out...

rodders · Post by **rodders** » Jun Thu 05, 2008 3:21 am

Croaker wrote:hey...just cause our kids are faster than you carrying a tray doesn't mean we should miss out on sitting and enjoying our food!

I wouldn't mind quite so much if these people actually have food, I'm talking about people who have just walked through the door.

Croaker · Post by **Croaker** » Jun Thu 05, 2008 12:33 pm

yeah i know what you mean...the families that find the seat squat then take twice as long to get their food. if they had let you eat there...they would probably have gotten their food right as you were finishing....

lets not forget, life is about the have's and the have not's