WDW cracking down on FP return times

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Wizzard419
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Re: WDW cracking down on FP return times

Post by Wizzard419 » Feb Tue 14, 2012 1:11 pm

cy1229 wrote:
Soarin08 wrote:
theBIGyowski wrote:I would LOVE to see a day of TSMM not using FP. I honestly think the lines would be 45-60 minutes at the most. The thing is...most people just run to the FP stations first thing...and then go on with their park touring. Then they come back later in the day to ride the thing. If there were no FPs for TSMM, I bet over half of the people who ride it for the day will either not ride at all, or they would "suffer" standing in line for 30-45 minutes. Because if everyone would just use stand-by...it would be a steady 30-45 minutes throughout the day instead of a 60 minute wait at the end of the day in the FP Return line.
I got on and off it in 30 minutes yesterday. There weren't many FP people there as well. This is the ride that needs a FP reform, not all of them.
So what's the standard protocol for objecting to / suggesting a rethinking of an announced policy change?

There isn't one I would imagine, if you're a customer you could always call customer service I guess. They probably don't have a venue for it, plus the policy isn't in effect yet so it may not even be noticed if workers don't feel like following it.

Amy
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Re: WDW cracking down on FP return times

Post by Amy » Feb Tue 14, 2012 1:13 pm

Wizzard419 wrote:
cy1229 wrote:So what's the standard protocol for objecting to / suggesting a rethinking of an announced policy change?
There isn't one I would imagine, if you're a customer you could always call customer service I guess. They probably don't have a venue for it, plus the policy isn't in effect yet so it may not even be noticed if workers don't feel like following it.
I would guess Wizz is right. Can't complain when it hasn't been instituted quite yet. If you are there and find it really the new policy is a bad thing, or super inconvenient, then you can voice your concerns at customer service at any of the parks. But that would probably be about it.

cy1229
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Re: WDW cracking down on FP return times

Post by cy1229 » Feb Tue 14, 2012 1:54 pm

Amy wrote:
Wizzard419 wrote:
cy1229 wrote:So what's the standard protocol for objecting to / suggesting a rethinking of an announced policy change?
There isn't one I would imagine, if you're a customer you could always call customer service I guess. They probably don't have a venue for it, plus the policy isn't in effect yet so it may not even be noticed if workers don't feel like following it.
I would guess Wizz is right. Can't complain when it hasn't been instituted quite yet. If you are there and find it really the new policy is a bad thing, or super inconvenient, then you can voice your concerns at customer service at any of the parks. But that would probably be about it.
It could be that a bunch of complaints had been lodged about not being able to get on TSMM or other attractions well ahead of park closing because of the FP line, which is what led to this whole crack-down in the first place.
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Soarin08
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Re: WDW cracking down on FP return times

Post by Soarin08 » Feb Tue 14, 2012 6:28 pm

Disney might be advised to look at the average FP wait times and go from there. Yes the red card does go through the FP line at times, and I am sure there has to be a record of those times that they keep somewhere. Looking at something like that could help them think of a better tactic to follow than this one.
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