Post
by natatomic » May Sat 03, 2008 8:17 pm
Since I worked on an attraction that had Fastpasses, I can tell you that 9 out of 10 CMs HATE them and wish more than anything that Disney would just do away with the whole system all together. The merge point of the fastpass line and the standby line was a position that was dreaded by all, especially if the FP line was backed up. When that happened, we were often told to just dump line - after all, the FP guests were guaranteed a shorter wait, and if they had to wait more than 10 minutes, they'd chew us out - but when we did that, the stand by line was held at a standstill for as much as 15 minutes. Then they'd yell at us, especially since we're right there obviously not letting them move. I'm not even kidding when I say this, but I was sworn at, called a racist, had my name taken down so they could "report" me, and one of my fellow CMs even got punched in the face! It's brutal. And I KNOW it sucks to just wait there and watch hundreds of people go by and basically "cut" you, but that was what we were TRAINED to do. If it got too bad, sometimes a manager would come stand with us just so they could be on our side when everyone started b*tching at us.
And yes, those people in the stand by line could technically have gotten a fastpass as well, but don't forget that you can only get one at a time, so they couldn't help it if they had one for BTMR and had to get stuck in the Splash line. And if the FPs were all "sold" out, then that's another thing they couldn't have predicted, especially if they're new to the parks and don't really know which ones to make a mad dash for first thing.
Now, even though I'd like to see the whole FP system done away with, I still chose "Disney should do FastPass packages, in which when you scan your ticket, you get all the Fastpasses for all the rides at different time intervals," only because if they could improve the system and make it work more efficiently on busy days, I might be more of a fan of it.
What makes the current system so awful is that even if people are late for their FP times - even if their late by HOURS - we still let them go. And THAT's when the line starts getting back up. If all the people who had 3:00-4:00 FPs decide to come between 4:00-5:00 when the parade is over, well, suddenly the FP line is filled with twice as many people than it is meant to have. I get that sometimes people get stuck on other attractions, so maybe there could be an exception, but how do you prove that, eh? Yeah, it's a flawed system, and maybe there is no perfect solution.
Yeah, maybe I should have just stuck to voting to scrap it.
Last edited by
natatomic on May Sat 03, 2008 11:22 pm, edited 1 time in total.
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