Disney's 800 Number

Croaker · Post by **Croaker** » Apr Mon 14, 2008 4:21 pm

deluxe resort? my September visit (staying at Port Orleans ) for family of 4 (children are 14 and 13) is $3107.00 thats with full size Rental Car, flight, food, tickets, 5 night 6 day stay. probably could have cut some $$ here or there like staying at pop century or something...but decided not.

luv2cthemouse · Post by **luv2cthemouse** » Apr Tue 15, 2008 5:02 pm

$10k?! Man, I want to vacation with those people!

My trip to WDW this past Dec for 3 ppl to stay at the Beach Club with park hoppers and the dining plan for 7-nights was around 6K.

luv2cthemouse · Post by **luv2cthemouse** » Apr Tue 15, 2008 5:06 pm

For years they had 800-wdw-disney (I suspect they still do, even if they don't route it any place.) But in the 1990's they stop and went to 407-wdw-XXXX. The reason I don't think was cost (800 number just aren't that expensive, which is why there are several toll free exchanges 888, 877, 866, and I think 855 is now available.)

But the reason was switchboard pacing, first off people are more likely to sit on hold on a toll free line than not. Second it's all the overhead of being able to deal with 1000's of calls at 7:01am, then nothing from 8:30ish - 5:30 or so when people call from home.

I think it is because Disney is cheap.

Why would they not want people to hold? If you were going to book a 4K trip, paying the money for the phone call would not seem like anything. Plus, once those people get to the parks, they buy even more.

Croaker · Post by **Croaker** » Apr Mon 21, 2008 1:18 pm

luv2cthemouse wrote:You can now use: 877.939.3732

Sad that ppl pay bewteen 3K - 10K for a vacation and have to call Disney on their dime.

You have reached an inactive number. well at least 407 isn't a pay number....yet.

luv2cthemouse · Post by **luv2cthemouse** » Apr Tue 22, 2008 12:10 pm

You can now use: 877.939.3732

They have now shut this number off as well.

luv2cthemouse · Post by **luv2cthemouse** » Apr Tue 22, 2008 12:14 pm

You have reached an inactive number. well at least 407 isn't a pay number....yet.

Hey Coraker, not sure I understand what you mean? When I call the 407 number, it shows on my long distance bill. If I did not have unlimited long distance, I would have to pay for the call.

Also, it shows as long distance minutes on my cell phone bill.

Croaker · Post by **Croaker** » Apr Tue 22, 2008 3:39 pm

oh...i use Bresnan cable....its a voice over ip. bad habit. what i meant was like the other pay numbers....how do i describe it without a joke saying....how do i know about those numbers......hmmm hey look at the time! anyone ever try calling them collect?

RREng77 · Post by **RREng77** » Apr Thu 24, 2008 10:02 pm

Maybe they honestly figure that after committing to spend over $6k on a phone call, you're not concerned with the additional couple bucks to call a 407 number.

Bad form, I say. Not very customer - let alone guest - oriented. Effectively gives the feeling of keeping the public at arm's length...not real Disney of them.

Croaker · Post by **Croaker** » Apr Fri 25, 2008 12:58 am

They should set up a free phone booth in all Disney Stores once they own them again. encourage you to visit your local store and place your vacation order. laugh. would also increase their chance of selling them something.

luv2cthemouse · Post by **luv2cthemouse** » Apr Fri 25, 2008 8:48 am

It is disappointing, but Disney has become ultra cheap given it is one of the more expensive vacations to take your faimly on.

Our family can go to Hawaii for a week for less than it costs to go to Disney and that includes airfare to fly to Hawaii as well.