How do I get an incorrect dinning charge corrected?

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cy1229
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Re: How do I get an incorrect dinning charge corrected?

Post by cy1229 » Dec Fri 21, 2012 9:10 pm

Chernabog wrote:Thank you all for your help and well wishes! After almost a year of phone calls and "sorry, we can't help you" I was able to connect with a couple WDW folks who were able to get me my refund! The magic is back!

Merry Christmas to all, and to all a Happy New Year!!
AWESOME!!!!
:goofy_bounce: :goofy_bounce: :goofy_bounce: :goofy_bounce: :goofy_bounce: :goofy_bounce:
:ccat: :ccat: :ccat: :ccat: :ccat: :ccat:
:hatter_bounce: :hatter_bounce: :hatter_bounce: :hatter_bounce: :hatter_bounce: :hatter_bounce:

Have a great Christmas!
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fancyfeet
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Re: How do I get an incorrect dinning charge corrected?

Post by fancyfeet » Dec Sat 29, 2012 5:33 pm

So glad you got your refund!! Persistence is key. You can't give up on something like that.
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Chernabog
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Re: How do I get an incorrect dinning charge corrected?

Post by Chernabog » Jan Mon 07, 2013 5:00 pm

Thank you everyone! It was a really good feeling, despite all the previous frustration. If all goes well I can hopefully take that money and put it toward another WDW vacation in the not too distant future!! :hm_ghost:
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cy1229
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Re: How do I get an incorrect dinning charge corrected?

Post by cy1229 » Jan Mon 07, 2013 5:03 pm

Chernabog wrote:Thank you everyone! It was a really good feeling, despite all the previous frustration. If all goes well I can hopefully take that money and put it toward another WDW vacation in the not too distant future!! :hm_ghost:
I like that idea!!

:goofy_bounce: :goofy_bounce: :goofy_bounce:
Polynesian 1980
All-Star Movies 2001
Pop Century 2008
Saratoga Springs 2010
Bay Lake Tower 2012
Hyatt Place Anaheim Resort/Convention Center 2015
Marriott Anaheim Suites 2016
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Soarin08
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Re: How do I get an incorrect dinning charge corrected?

Post by Soarin08 » Jan Tue 15, 2013 8:39 am

Hint- anything that ever needs to be fixed with merchandise or food, ask and I can tell you who to contact. Guest relations CANNOT fix it. Most guests think we can. WRONG. We don't have those systems to access. We can only fix ticketing.
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Chernabog
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Re: How do I get an incorrect dinning charge corrected?

Post by Chernabog » Jan Mon 21, 2013 2:44 pm

Soarin08 wrote:Hint- anything that ever needs to be fixed with merchandise or food, ask and I can tell you who to contact. Guest relations CANNOT fix it. Most guests think we can. WRONG. We don't have those systems to access. We can only fix ticketing.
Thanks Soarin08! I will do my best to remember that!
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