It's a call to action and no matter what it gets filed as a complaint. Expressing concerns is still a nice way of saying that you are complaining. Unfortunately, Disney is not perfect like we all want it to be. If they do something that needs to be addressed then we as the consumers should do that. After all, Disney is only successful because we (people who go to the parks) continue to spend money on tickets, food, and merchandise.Soarin08 wrote:Can I just say I do not appreciate the tone of the original post at all, especially considering I WORK in the place you want to "complain"? Perhaps using the words "express your concerns" is a far better alternative.
Guest relations is not a complain department for people to dump on us for every single whim. I am not there to be ranted at for no good reason. A rant gets you nowhere. Especially if you come to me. A good attitude gets you more than you came for.
Being in guest services I'm sure you have dealt with chronic complainers and people who just are looking for something for no reason at all. All rdeacon is looking for is to get his benefits that Disney used to offer back. I am just looking for Disney to put some paint on things and replace the carpeting in CoP. Unfortunately the only way things seem to get done is when guests start speaking up and "expressing their concerns" as in complain at guest relations, via email etc.