Chat and Stream issues

Post by **acp** » Mar Mon 09, 2009 9:15 am

Update3
Streams have been fully restored

Rich

Update2
The request 96k and background 64k streams will be down for approx 48hrs while we deal with a hardware issue. Sorry for the inconvenience, please enjoy the other streams while we work to restore service.

Rich

Update
Chat appears to have now been restored. We're still working on the streams. Thanks for your patience whilst we sort this.

Right now, we're experiencing some technical difficulties with the chat, request and background streams, mainly in that they're broken.

Our tech monkeys have been dispatched and are looking at the problem right now, with any luck we'll have it fixed soon.

In the meantime, feel free to check into the scheduled or Soarin' streams, which are unaffected by this outage.

Team SR.

rodders · Post by **rodders** » Mar Mon 09, 2009 9:17 am

I find myself sobbing uncontrollably

Thankfully the scheduled stream fills in nicely in the meantime.

Lumiere · Post by **Lumiere** » Mar Mon 09, 2009 9:21 am

I'm sure you'll get it figured out and we'll all be really happy when it's fixed. Life without SSR is just not the same

Post by **acp** » Mar Mon 09, 2009 9:24 am

Life without the chat is worse

Andy.

Jacca5660 · Post by **Jacca5660** » Mar Mon 09, 2009 9:27 am

Is this why I got the error message this weekend? I kept getting, I think it said server full. There were only 5 or 6 people listening at the time.

Post by **acp** » Mar Mon 09, 2009 9:28 am

Jacca5660 wrote:Is this why I got the error message this weekend? I kept getting, I think it said server full. There were only 5 or 6 people listening at the time.

That's likely unrelated. The server only went down about 15-20 minutes ago.

Andy.

Guy · Post by **Guy** » Mar Mon 09, 2009 9:32 am

The request stream seems fine for me - I was really worried for a minute

Post by **acp** » Mar Mon 09, 2009 9:34 am

Guy wrote:The request stream seems fine for me - I was really worried for a minute

Are you sure? It's not working for me

[edit]The 24k stream may be working, but requests likely won't.[/edit]

Andy.

Jacca5660 · Post by **Jacca5660** » Mar Mon 09, 2009 10:26 am

Thank the lord I have my own collection of Disney park stuff to listen to. I had to go into my emergency Disney mode. Remember this is not a test, please proceed to your music files and load your player.

Remember if we all keep together we can pull through this. Women and children first. Proceed to the emergency Disney music and a tech will inform you when it is safe to go back to the request stream!!

Post by **Len90** » Mar Mon 09, 2009 8:05 pm

Jacca5660 wrote:Thank the lord I have my own collection of Disney park stuff to listen to. I had to go into my emergency Disney mode. Remember this is not a test, please proceed to your music files and load your player.

Remember if we all keep together we can pull through this. Women and children first. Proceed to the emergency Disney music and a tech will inform you when it is safe to go back to the request stream!!

LMAO! I don't know if I will make it through. I only have about a day's supply of music and this could last for days!

elizabethswann · Post by **elizabethswann** » Mar Mon 09, 2009 8:55 pm

Jacca5660 wrote:Thank the lord I have my own collection of Disney park stuff to listen to. I had to go into my emergency Disney mode. Remember this is not a test, please proceed to your music files and load your player.

Remember if we all keep together we can pull through this. Women and children first. Proceed to the emergency Disney music and a tech will inform you when it is safe to go back to the request stream!!

Are you sure we're not sharing the same brainwaves? I get like that whenever it doesn't let me go to the site or connect to the stream.

Post by **Len90** » Mar Tue 10, 2009 12:44 am

Is there any way to temporarily open more slots on the 64K request stream? I was having issues getting on earlier today due to it being crowded.

annafab · Post by **annafab** » Mar Tue 10, 2009 1:53 am

Haha. This is so funny. It's like the world is ending.

Good job, guys, on the progress so far!

Nicc513 · Post by **Nicc513** » Mar Tue 10, 2009 8:01 am

I've been having fun exploring the modern wonder that is the Scheduled stream...

Keep up the good work guys!

wdwannabe · Post by **wdwannabe** » Mar Tue 10, 2009 8:34 am

AAAAAAAAAAAAAAAHHHHHHHHHHH!!!!!!!!!!!

What is a person to do?????????

Oh, well. Here's to getting the music request up and playing!