Subscription email & Feedback

Guy · Post by **Guy** » Jul Mon 09, 2007 4:45 am

I thought it might be worth bringing this to people's attention. I am a relatively new SR listener and I had big problems becoming a member of the site. First, when I tried to become a member the site would not allow my hotmail email (guybunce@hotmail.com) saying it was blocked - does anyone know why?

Second, when I used another email to set up an account I got through to the page saying that the subscription email would now be sent to my account for me to click a link and this email never arrived. I wrote to SR using the Feedback twice but never got a reply, my account just started working all of a sudden.

These points are not meant to sound like complaints as I love listening to SR now that I'm 'in'. My worry is that other 'guest' members are having the same problems.

Does anyone know why this happened to me? Is it a bug in the system?

Post by **js3901** » Jul Mon 09, 2007 9:37 am

this is something with phpBB, the system we use for the forums. We control some aspects of that system, but we didn;t create it, so I don't think that it's something we can fix.

as far as the hotmail address being blocked, somehow the "hotmail.com" email domain was put into the ban list. not sure how that happened or who put it inthere, but I just removed it so should not have that problem again. I think it may have been put in due to the number of spam threads that have happened.

Guy · Post by **Guy** » Jul Mon 09, 2007 10:15 am

Thanks for the info.... I have exactly the same problems with my side - unreliable 3rd party forms

!

Post by **subsonic** » Jul Mon 09, 2007 10:30 am

The feedback page is broken. We're looking into why.

Guy · Post by **Guy** » Sep Tue 18, 2007 5:57 am

Is the feedback page still broken? If so would it be worth putting a message on it?

Post by **subsonic** » Sep Tue 18, 2007 11:35 am

It works now

Guy · Post by **Guy** » Sep Tue 18, 2007 11:59 am

Okay brilliant (or should I have said that on the feedback form?) lol